DC Power Jack Connector HP ProBook X360 11 G3 EE

Has your HP ProBook X360 11 G3 (Education Edition) stopped charging or only charges at an angle? The DC power jack is most likely worn out - common on 360-degree school laptops that get plugged in daily. This replacement connector gets your laptop running again.

Specifications

• Part: DC power jack connector with flex cable
• Color: black
• Compatible: HP ProBook X360 11 G3 (Education Edition)
• Pin: 4.5x3.0 mm with blue center pin
• For 45W HP adapters
• Model ID: HSN-Q14C / HSN-Q15C

Symptoms of a defective part

• Charges only with the plug at an angle
• Charge LED no longer lights
• Sudden loss of power
• Adapter plug moves loosely in jack
• Burnt smell or black discoloration

Installation

🟡 Medium - around 40 minutes. The X360 11 G3 requires removing the bottom panel and lifting the keyboard frame to reach the jack. No soldering. Tools: T6 Torx, PH0, plastic spudger.

Frequently asked questions

Will it fit X360 11 G5 or G7?
No - later generations use USB-C only charging.

Works with a 65W charger?
Yes - the jack accepts standard HP adapters up to 65W.

Are screws included?
Yes, all mounting screws are included.